Effective Date: October 28, 2025

Welcome to the Ignite Strategic Narrative Engine, offered by Rebecca Lynne Thorburn Consulting LLC ("Company," "we," "our," or "us"). The Ignite Engine includes proprietary AI-powered prompts, automation, consulting services, and strategic outputs designed to enhance your positioning, messaging, and marketing effectiveness.

By accessing or using our services, website, tools, or submitting information through our platform (including any related integrations), you agree to the following Terms of Service, Privacy Policy, Disclaimer, and Cookie Policy.

1. Terms of Service

1.1. Services Provided

The Ignite Strategic Narrative Engine offers modular services, including but not limited to:

• Competitive Narrative Pulsecheck

• Strategic Narrative Snapshot

• Competitive Narrative Playbook

• Strategic Narrative Accelerator

• AI Search Readiness Assessment + Blueprint

Services may include AI-generated outputs, human-led consulting, automation, and proprietary generative AI prompts.

1.2. Payment, Discounts & Refund Policy

All services must be paid in full prior to delivery via approved payment methods (e.g., Stripe).

If you use a discount code, it must be valid at the time of purchase and applied in accordance with the terms of that promotion. Discount codes cannot be combined unless explicitly stated and have no cash value.

Due to the customized nature of digital and strategic services, all sales are final once services commence. No refunds will be issued after initiation.

1.3. Client Responsibilities

You agree to:

• Provide accurate, complete information and inputs.

• Ensure any data or content you upload does not infringe on third-party rights.

• Use outputs solely for internal business purposes.

1.4. Intellectual Property

All rights, title, and interest in the Ignite Strategic Narrative Engine—including methodologies, processes, AI tools, templates, analysis techniques, and visuals—remain the exclusive property of Rebecca Lynne Thorburn Consulting LLC.

You are granted a non-exclusive, non-transferable license to use the outputs and deliverables for your internal business purposes.

You may not:

• Copy, modify, distribute, or create derivative works based on the Ignite Strategic Narrative Engine.

• Resell, sublicense, or publicly share any part of the Ignite Strategic Narrative Engine, methodology, or tool outputs beyond your internal use.

1.5. Confidential Information & Client Data

We recognize that you may upload or provide sensitive business information ("Confidential Information") as part of using the Ignite Strategic Narrative Engine.

We commit to:

• Use your Confidential Information solely for the purpose of delivering services.

• Maintain commercially reasonable safeguards to protect your data.

• Not disclose your Confidential Information to third parties, except as required for service delivery (e.g., AI processing platforms) under strict confidentiality obligations.

However:

• You acknowledge that AI-based processing involves third-party platforms (e.g., OpenAI, Gemini) where data is processed but not stored or reused beyond session limits.

• You are responsible for not sharing any data that violates confidentiality agreements you hold with other parties.

If requested, we will delete client-uploaded data and related outputs from our systems following project completion, subject to legal or operational retention requirements.

1.6. Limitation of Liability

Our services are provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages, including business losses arising from use of our services or decisions based on our outputs.

1.7. Termination

We reserve the right to suspend or terminate access to services in cases of misuse, breach of terms, or inappropriate conduct.

1.8. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Ignite Strategic Narrative Engine shall be resolved in the state or federal courts located in Travis County, Texas.

2. Privacy Policy

2.1. Information We Collect

We collect:

• Personal and business details (e.g., name, email, company info)

• Service selections and project inputs via forms

• Payment details (processed securely via third-party providers)

• Website usage data via cookies and analytics tools

2.2. How We Use Your Information

• To deliver services and customized outputs

• To process payments and apply discount codes

• To communicate about your project and related offerings

• To improve our services and user experience

• To comply with legal obligations

2.3. Data Sharing

We only share data with:

• Trusted third-party service providers (e.g., Stripe, Assembly.app, OpenAI) for operational purposes

• Legal authorities if required by law

We do not sell or rent your personal information.

2.4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system can guarantee absolute security.

2.5. Data Retention & Deletion

We retain client data only as long as necessary to fulfill service obligations and comply with legal requirements. You may request deletion of your data by contacting us at ignite-help@rebeccalynnethorburn.com.

3. Disclaimer

3.1. No Guarantees

The Ignite Engine provides strategic insights and AI-generated outputs based on your inputs and available data. We do not guarantee specific outcomes such as increased sales, market share, or competitive positioning.

3.2. Use at Your Own Risk

You acknowledge that all business decisions based on our services are made at your own risk. You are responsible for reviewing and validating outputs before implementation.

3.3. AI Usage Disclosure

Parts of the Ignite Engine utilize AI technologies to process information and generate outputs. While human oversight is applied where applicable, AI-generated content may require refinement. You accept that AI use involves inherent limitations.

3.4. Not Legal, Financial, or Compliance Advice

Our services are intended for marketing and strategic purposes only. Nothing provided constitutes legal, financial, or regulatory advice.

4. Cookie Policy

4.1. Use of Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant content or advertisements as our services evolve.

Cookies are small data files stored on your device when you visit a website. They help us understand how visitors interact with our site and improve functionality.

4.2. Types of Cookies We May Use

• Essential Cookies: Necessary for basic website functionality.

• Performance & Analytics Cookies: To track usage patterns and improve site performance (e.g., Google Analytics).

• Functionality Cookies: To remember your preferences and settings.

• Advertising Cookies: May be used in the future to deliver targeted ads.

 4.3. Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

For more information about managing cookies, visit www.allaboutcookies.org.

4.4. Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics or advertising purposes as our site capabilities expand. These providers have their own privacy policies governing their use of cookies.

5. Updates to These Terms

We may modify these Terms from time to time. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes.

6. Contact Us

If you have any questions regarding these Terms, Privacy practices, Disclaimer, or Cookie Policy, please contact:

Rebecca Lynne Thorburn Consulting LLC
Email: ignite-help@rebeccalynnethorburn.com
Website: www.rebeccalynnethorburn.com
Location: Austin, Travis County, Texas